Website Terms of Use & Refund Policy

This site is owned and operated by The Santos Media Group LLC, doing business as Brand Owners Playbook, a company registered in the United States and operating from 71 N Pecos Road, Las Vegas, NV 89101.

By accessing or using this website, you signify your agreement to these Terms of Use. If you do not agree with any part of these Terms, you must discontinue use of this site immediately.

This site and its services are intended for individuals 18 years or older. By using this site, you confirm you are at least 18 years old.

We are a business education and marketing consultancy company. We do not sell business opportunities, “get rich quick” programs, or income guarantees. All materials are provided for educational purposes only and are protected by copyright.

Refund Policy

Due to the nature of our digital products—which include design assets, supplier lists, and access to membership-based training—refunds are only available under the following condition:

- You request a refund within 30 days of purchase.

-You provide sufficient proof that you completed the program and attempted to apply the methods, including launching your own product or business using our materials, but did not achieve success.

Each request is reviewed manually. If your refund is approved, the amount will be returned via your original payment method.

No refunds are provided for failure to use or access the content. Please read the product details carefully before purchasing.

Intellectual Property & Restrictions on Use

All materials, including PDFs, videos, supplier lists, templates, and other assets, are protected by copyright and intellectual property law.

You may not reproduce, redistribute, resell, or share these materials outside your personal or internal business use. Violation of these terms may result in legal action.

Access to Materials

Upon successful payment, you will receive instant access to the product or membership materials via email or our hosted platform. If you experience any technical issues, please contact our support team at playbook(at)thesantosstudios.com

Limitation of Liability

To the fullest extent permitted by law, Brand Owners Playbook disclaims all warranties—express or implied—and shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of this site following any changes constitutes your acceptance of those changes.

Contact

For questions about these Terms or for support with your order, please contact:

playbook(at)thesantosstudios.com